Frequently Asked Questions
Our services include:
• Regular system maintenance
• Security updates
• Performance optimization
• Basic troubleshooting
Standard response times:
Business plans: Within 4 business hours
Home plans: Within 24 business hours
Yes! Business plans include:
✓ Encrypted cloud backup
✓ Scheduled file protection
✓ Recovery assistance
Local on-site visits are available in Sheridan County for hardware-related needs (additional fees may apply).
Absolutely. No long-term contracts - cancel with 30 days notice.