Privacy Policy

Effective Date: 04 July 2025

1. Information We Collect
We may process:

A. Personal Data
• Contact details (name, email, phone)
• Service addresses for IT support
• Payment information (processed via Stripe/PayPal)
• Device and system configuration details

B. Technical Data
• IP address, device type, browser
• Cookies (see Section 4)
• System diagnostic logs (with consent)

2. Legal Basis for Processing

Purpose	Legal Basis
IT service delivery	Contract fulfillment
System maintenance	Contract fulfillment
Payment processing	Legal obligation
Customer support	Legitimate interest
Security monitoring	Legitimate interest
Marketing*	Consent (opt-in required)

*You can unsubscribe anytime via email or preference center

3. Data Sharing
We only share with:

• Payment processors (Stripe, PayPal)
• Cloud service providers (for backups)
• Software vendors (for license compliance)
• Legal authorities (if required by law)

We never sell or rent your data.

4. Cookies & Tracking
We use:
🍪 Essential – Site functionality
📊 Analytics – Google Analytics (anonymized)
🔒 Security – Fraud prevention

Control via:
• Browser settings
• Our Cookie Consent Manager

5. Your Rights
Under GDPR/CCPA, you may:

• Access your data
• Request correction/deletion
• Withdraw consent
• Lodge complaints

Submit requests to: contact@itcrisp.site

6. Data Security
We employ:

• End-to-end encryption
• Regular security audits
• Limited employee access
• Secure data centers

7. Policy Updates
Changes notified via:

• Email (30 days prior)
• Site banner (7 days prior)

8. Contact Us
Data Protection Officer:
📧 contact@itcrisp.site
📞 +1 (646) 777-6154
🏢 30 N Gould St Ste R, Sheridan, WY 82801